Privacy Policy

Last Updated: February 1, 2026

At Luxe Auto Spa, we are committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, store, and share information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Full name, phone number, and email address
  • Vehicle details (make, model, registration number)
  • Service preferences and booking history
  • Address or location for doorstep services

Automatically Collected Information:

  • IP address and browser type
  • Device information and operating system
  • Pages visited, time spent, and referral sources
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and manage your service bookings
  • To communicate service updates, confirmations, and reminders
  • To improve our website, services, and customer experience
  • To send promotional offers and newsletters (with your consent)
  • To respond to inquiries and provide customer support
  • To comply with legal obligations and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

  • Service Partners: With trusted service providers who assist in delivering our services (e.g., payment processors, doorstep service partners)
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of company assets
  • Safety: To protect the rights, safety, and property of Luxe Auto Spa, our customers, and the public

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure servers with restricted access
  • Regular security audits and vulnerability assessments
  • Employee training on data protection best practices

While we take reasonable steps to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

5. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Deliver relevant content and advertisements

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain website features.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request updates or corrections to inaccurate information
  • Deletion: Request deletion of your personal data, subject to legal retention requirements
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Portability: Request transfer of your data in a machine-readable format

To exercise any of these rights, please contact us using the details provided below.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can take appropriate action.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please reach out to us: